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It all depends on what kind of service you need.
If you want to be available internationally, you have to pay more. Fortunately, international 1 800 numbers are rarely needed by most businesses. It just isn’t practical. Even if you are a large shipping company, you will only have to talk to people in large companies a moderate amount, and they will gladly pay the cost to call you internationally as part of the cost of doing business. It is in the end much better to let them foot the bill than paying the high and often extreme rates for international toll free numbers.
As a consumer, be wary of 1 800 numbers.
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